*PLEASE READ/NOTE/CONSENT/ADHERE to - BEFORE moving forward*

We do not entertain or tolerate inappropriate "solicitation"; nor engage in illegal/unethical practices of any kind.  This is a NON-NEGOTIABLE and LEGALLY ENFORCED POLICY.

*NEW CLIENT BOOKINGS*

• During business hours, we are a busy practice with limited time to connect by phone.  The most efficient way to reach us is by text, voicemail, and/or COMPLETING THE CONNECT FORM.
• All NEW clients are required to pay a 50% NON-REFUNDABLE DEPOSIT at the time of booking.  If booking within 24 hours of the appt - FULL PAYMENT is required.
• If you are scheduling and paying on someone else's behalf, the same NEW CLIENT policy listed above applies, and FULL PAYMENT is required up to 1 hour before servicing the client.

*EXISTING CLIENT BOOKINGS*

Effective August 1, 2025 a NON-REFUNDABLE DEPOSIT is required for all bookings.

*CANCELLATIONS/RESCHEDULES - NEW/EXISTING CLIENTS*

        We believe in a mutually beneficial exchange and understand that emergencies happen. 

• In this event, we ask that you notify us as soon as possible. 
• A 48 hours’ notice is requested when needing to reschedule or cancel.
• A 50% cancellation fee will be collected for all services after the minimum 48-hour notification period has passed.  
• If you are unable to reschedule your appt within 10 days of your original appointment date, your NON-REFUNDABLE Booking Deposit is FORFEITED and will not be applied to your next booking.
• If you are considered a no call/no show, full-service charges may be applied and collected prior to a reschedule.
• After two consecutive reschedules or cancellations, we reserve the right to REQUIRE a 50% NON-REFUNDABLE DEPOSIT or FULL PAYMENT for ALL FUTURE SERVICES at the time of booking; or simply terminate our professional relationship with ANY CLIENT.

Thank you in advance for your understanding, and agreeance.